SpaceX’s Starlink is stepping up to help Canadians affected by ongoing wildfires by offering one month of free internet service. The company announced that existing active customers in impacted regions have been automatically credited, with no action required on their part. Additionally, those who had previously cancelled or paused their service will also receive a credit equal to their old plan, which they can utilize by reactivating their account.
New customers in wildfire zones can also benefit from this offer by contacting support after purchasing a kit to receive free service through July 5, 2025. Moreover, individuals whose Starlink equipment was damaged by the fires can reach out to the company for a free replacement.
The significance of Starlink’s assistance during wildfires lies in its satellite-based internet technology. Traditional network infrastructure, such as fibre optic cables, cell towers, and power lines, can be compromised during such disasters, causing disruptions in communication. However, Starlink’s satellite internet service remains resilient as customers only need to power their Starlink dishes and point them towards the sky to stay connected.
This initiative not only demonstrates Starlink’s commitment to supporting communities in need but also showcases the advantages of utilizing satellite-based internet in times of crisis. By providing free internet service and equipment replacements, Starlink is helping Canadians affected by wildfires stay connected during challenging times.