Are you facing issues with your Tesla Wall Charger not functioning properly? Are you struggling to connect your vehicle to the charger or constantly resetting it? You’re not alone. The Tesla Wall Charger plays a vital role in charging your electric vehicle, and any malfunction can be a major inconvenience. So, what are the initial steps to troubleshoot a Tesla Wall Charger?
First and foremost, you need to determine whether the fault lies with the charger, the charging station, or the car battery system. If the battery system is the issue, it’s best to contact Tesla’s official support system.
In this article, we will guide you through troubleshooting some common problems your Tesla wall charger may encounter. You’ll learn how to identify the problem and take the necessary steps to get your charger back up and running smoothly.
Troubleshooting Steps If Your Tesla Wall Charger Isn’t Working
If you notice red blinks on your charger or circuit breaker, it indicates a problem with your wall charger. Here are some troubleshooting steps you can take:
- Check The Electrical Connections: Ensure that your wall connector is securely plugged into both the power outlet and your Tesla. Test another device in the same outlet to verify the power supply.
- Reset Your Wall Connector To Get A Green Light: Resetting your Tesla could help resolve minor issues with your wall connector.
How Do I Reset My Tesla Wall Connector?
Resetting a wall connector is simple. Follow these steps:
- Turn off the circuit breaker connected to the charger.
- Wait for 10-15 seconds to allow the internal residual current to dissipate.
- Turn the circuit breaker back on.
- If the reset was successful, you should see a bright green light in front of the circuit breaker.
- Check Your Wi-Fi Settings: Tesla chargers rely on Wi-Fi for updates and upgrades. Make sure your charger stays connected to Wi-Fi at all times.
How Do I Know if My Tesla Wall Connector is Connected to The Wi-Fi Network?
To verify if your wall charger is connected to Wi-Fi, follow these steps:
- Hold down the cable handle button for about 5 seconds.
- A bright green light will appear on the LED, and the Wi-Fi access point will broadcast for 10 to 15 minutes.
- Connect your phone to the Wi-Fi signal emitted from the charge point.
- Input the 12-digit password found in your charger’s quick start guide when prompted.
- Try Unplugging It And Plugging It Back In: If your Tesla charger is not charging, try unplugging and plugging it back in.
What Do I Do When My Tesla Charger is Not Charging?
If your mobile connector is plugged into the vehicle but not charging, follow these steps:
- Ensure the connector is properly plugged in.
- If properly connected, remove it from both the outlet and the car, then plug it back in.
- If the issue persists, contact your installer.
- Check The Ambient Temperature: If your charger is charging slower than usual, it may be due to high temperatures. Allow the charger to cool off if overheated.
- Check The Charger’s Installation: Improper installation can cause the charger to malfunction. Contact a professional installer for assistance.
- Count The Number Of Red Lights: If your vehicle is not charging and there are red lights blinking on the wall connector, reset the circuit breaker. Contact your installer if the issue persists.
Why Is My Tesla Wall Connector Blinking Red Lights?
Different numbers of blinking red lights indicate various errors:
- One red light: Ground fault circuit break due to unsafe current.
- Two red lights: High ground resistance or ground assurance fault.
- Three red lights: High current detected.
- Four red lights: Disconnection from Wi-Fi.
- Five red lights: Power sharing reducing charging acceleration.
- Six red lights: Poor grid quality or high voltage.
- Seven red lights: Vehicle undergoing high current.
- Check For Software Updates: Ensure your charger’s firmware is up to date by checking for software updates.
- Contact Tesla Support if Necessary: If troubleshooting steps do not resolve the issue, reach out to Tesla’s customer support for further assistance.
This article provides detailed steps to troubleshoot common issues with your Tesla Wall Charger. By following these guidelines, you can quickly identify and resolve any charging problems you may encounter.