The U.S. National Highway Traffic Safety Administration (NHTSA) has recently initiated an investigation into Tesla’s Actually Smart Summon feature following multiple reports of crashes involving the system. This feature, which is available on Tesla’s Model S, Model X, Model 3, and Model Y vehicles from 2016 to 2025 equipped with Full Self-Driving (FSD) software, allows users to remotely control their vehicle using a smartphone app. With Actually Smart Summon, drivers can move their car towards them or to a specific location without physically being inside the vehicle.
The Office of Defects Investigation (ODI) has identified 16 incidents related to the Actually Smart Summon feature, including one reported by a Tesla owner and others highlighted in media reports. These crashes occurred when the system failed to detect obstacles such as posts or parked cars, resulting in collisions. In some instances, drivers reportedly had insufficient time to stop the vehicle using the app before the accident occurred.
Users of Actually Smart Summon are advised to only utilize the feature in safe conditions. However, NHTSA’s investigation will delve into various aspects of the feature, including the vehicle’s maximum speed during Actually Smart Summon sessions, the system’s performance on public roads, line-of-sight requirements and reaction times for users, and any potential connectivity delays in the app that could impact the car’s response time.
Interestingly, Tesla has not reported any of these crashes to NHTSA as required by safety regulations for vehicles equipped with automated systems. The ongoing preliminary evaluation will help determine if further action, such as a recall or software update, is necessary to address safety concerns associated with the Actually Smart Summon feature.
As the investigation progresses, it will be crucial for Tesla to cooperate fully with NHTSA and address any identified issues promptly to ensure the safety of drivers and pedestrians. Stay tuned for updates on the outcome of this investigation and any potential measures that may be implemented to enhance the safety of Tesla’s Actually Smart Summon feature.